FAQ

Curious about what Eliza does? Skeptical? Have a few questions you need answered about professional organizing services?

Why do I need to hire an organizer? Can’t I just do this myself?

Getting organized is worth trying on your own. If it’s too frustrating, I am here to help! I am an experienced, confidential and judgement-free ally in a process that can be messy, confusing, emotional, and physically exhausting. I am there to get my hands dirty, keep you focused and amused, listen to you, and empower you to simplify. When I take the donations off your hands at the end of our session, I am saving you a huge errand that most people never get around to doing. Also, I pay for myself! Often my clients and I find missing paychecks that were never deposited, hidden cash, and old bills threatening to increase if they had been hidden under the clutter for much longer. We also find many duplicates of items that you no longer need to buy over and over, because now you know where to find them. Most importantly I’ll save you time. Time for your hobbies, loved ones, and yourself.

Where are you based?

I’m based in Shawnee, but work all over Kansas City metro. I love to travel for work, and I have clients in New York, Washington, D.C., New Jersey, Pennsylvania, Connecticut, Boston, Baltimore, Phoenix, Oakland and Los Angeles. I also do Skype sessions!

You’re a CPO? What does that mean?

I am a Certified Professional Organizer. To even qualify to sit for the exam I clocked 1500 hours of one-on-one client work within a three year window. More details here.

I want to hire you but I’m embarrassed.

I am there to support and encourage you- we are a team! My services are completely confidential. I’m not judgey- you’re in safe hands!

Where do my donations go?

In Kansas City I usually donate to SaversShawnee Community Services and Scraps KC. If am working out of area we can find a deserving charity in your community.

Do I get a donation slip?

Absolutely! I mail donation slips out at the end of the year, but if you need it sooner, I am happy to send you one right after our session.

How should I prepare for our session?

Embrace the impending bliss! Plan a fun way to spend all the time you will save when you’re feeling organized. Plan a fun way to spend all the money you save when you aren’t needlessly spending. Plan for great things! (I will also send you a Preparing To Organize document).

How do cancellations work?

If you need to cancel within 48 hours from our appointment’s start time, we will charge half of the amount that the full session would have cost. For example, if we were scheduled to work for four hours, we will charge a cancellation fee equal to two hours of work. When you decide to hire an organizer, it is with the understanding that both of us made a time commitment to each other. Once your appointment is on the calendar, that is a time frame that other clients no longer have the ability to choose from. Within 48 hours, it is difficult to fill a cancelled session. We appreciate your understanding! If you have any questions, please call the office prior to booking.

Should my children be present?

As a former elementary school teacher I love working with children! That said, you know your children, and whether or not to involve them or send them on a fun adventure out of the house while we work. If they are old enough to get excited about organizing it could be a great opportunity to teach them the value of giving to others what they are not using. Or, it might be a great day to arrange a playdate elsewhere. Our time is valuable, and it is advisable to remove adorable and well-meaning distractions (I get it- I have a puppy).

My name is Petri. I am an adorable and well-meaning distraction.

I’m pretty busy- can I show you what needs to be done and then let you work alone?

Absolutely. 90% of my clients choose to be present because they enjoy learning the skills and getting more done faster, but I can work independently too. It may take a little longer.

How does the out-of-area fee work?

If a client lives 25+ miles from my base (zip code 66214) I may charge an extra fee to cover fuel and my travel time. Using google maps to determine the distance, I will charge 60 cents/mile only if you live farther than 25 miles away- if you are within 25 miles of me there is no charge. Please keep in mind that these fees reflect one-way and will be doubled to factor in a round-trip drive. The client and I will discuss any travel fees well before our session so that there are no surprises. I also do Skype sessions if you are really far out of town.

I booked the eight hour day with you (woohoo!). Do I need to feed you? Do we get to take breaks?

I bring my own nourishment so please do not feel like you must feed me! We can take as many breaks as you like. I tend to go and go (and I also like to keep my own breaks short to respect your time and budget), but you are in charge, and you get to call as many bathroom/water/snack/lunch/phone-checking breaks for yourself as you please.

How much can we accomplish in one day?

You may be pleased and surprised at the end of our session with how much we have accomplished!

Here are three ways to get more done in one session:

  1. Before the first time we meet, I will send you a Preparing to Organize! document, which will include tips on how to best prepare to make the most of our time that day. The prep tips are optional, but I always find that those who follow the tips and take time to prepare get much more done during our organizing session.
  2. The more you get rid of, the more we get done! Why? Because when you give something away, you have made one decision on it. When you keep something, you make two decisions on it (1. Keep, 2. Where it goes). Therefore, more keeping = more time.
  3. Eliminating distractions: Arranging day care or dog care and putting your phone on Airplane Mode are great ways to do this!