Cancellation and No-Show Policy

If the client cancels within 48 hours of a scheduled appointment, Simplicana, LLC will request half the agreed upon rate. (Example: If a client cancels a 4 hour session within 48 hours, Simplicana, LLC requires payment for 2 hours of the agreed upon rate). If the client ends the organizing session more than one hour earlier than the agreed upon session end time, Simplicana, LLC may request half of the agreed upon rate for that unused time. This policy applies to both the Simplicana organizer, and any organizing assistants/contractors affected by the cancellation. If a client is a “no show” with no contact from the client, the organizer will knock, ring the doorbell, text and call the client, wait for 15 minutes in their car or at the door and then leave- the client will be responsible for 50% of the agreed upon rate.


At the time of this writing, the global pandemic COVID-19 determines that we have a few special policies in place until further notice. These policies are outlined in detail in our Simplicana COVID-19 statement. If we have missed anything, please contact us!

Confidentiality Policy

Confirmation Policy

A Simplicana organizer will confirm appointments one or two days in advance. An organizer will show up at the agreed date and time, and unless you hear from them otherwise, you are expected to be there. If you need to reschedule your appointment time it is your responsibility to contact Simplicana, LLC and do so.

Payment Policies

Travel Policy

Simplicana, LLC is based in Kansas City, MO (64132) though we operate all over the metro, and occasionally in other locations around the United States (and abroad!). Depending on where you live, a travel fee may pertain to you. This fee is waived for any clients who reside within a 25 mile radius of Simplicana, LLC’s base. Any client who resides outside of this 25 mile radius may be charged a travel fee of 60 cents/mile.

Health and Safety Policies

Assistant Organizer Policies

Donation Handling Policies

Product Policies

Hold Harmless Agreement for Moving/Packing

Simplicana, LLC is not a packing or moving service, and is not insured for these services. The client agrees that if they hire a Simplicana, LLC organizer for packing and/or moving help, Simplicana, LLC is held harmless in the event of an item being accidentally broken, damaged or lost. Simplicana, LLC can recommend an excellent moving and packing company with proper insurance upon request.

Updated August 24, 2022